Product
How much are HIMHER cases?
Himher prices vary by leather type and style. You can click on the design you like and select your leather type in the menu for details.
What are HIMHER made of?
Imported milk cows are derived from imported calfskin. In order to ensure the coloring effect of the leather, Japanese YKK manufacturers are selected to customize zippers. The ancient coloring process must be done by hand
Are HIMHER worth it?
HIMHER 's products are made to order and hand-inspected from corner-to-corner to ensure high-quality products that you can count on.
After hundreds of times of color rubbing, a sense of layering can be achieved, making the leather as radiant as pottery.
Ordering
How do I shop a HIMHER product?
You may select your preferred item ,add it to the cart and checkout online by paypal,credit card Then select the shipping method and wait for it to be dispatched and shipped.
How can I make changes to my HIMHER order?
Simply email us within 6 hours . Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type, or color that you would like to adjust, please also let us know the details in email.
How do I know if my HIMHER order was placed successfully?
If you have received an order confirmation email from us, your order was placed successfully!
Why I can't receive my order confirmation email?
If you don't receive our email in your inbox, the order confirmation email may fall into your Spams / Junk folder. If you still cannot find your order confirmation email, please email us and we will investigate further.
Promotion
I’ve missed a HIMHER promotion campaign for a recent order I placed. Can I still enjoy the offer?
Please let us know by email, we would wish to know the order number of yours and also the discount code / offer that you are after. We will be more than happy to evaluate what you have and honor the offer if it is deemed applicable. We apologize, but we are unable to apply the adjustments after the date of purchase to retail orders.
Can I apply 2 promo codes on the same order?
We are afraid that only one promo code can be applied per order.
Billing
What payment methods do you accept?
1,Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
2,Pay With Credit/Debit Card
We accept major debit cards and credit cards (Visa,Master, American_express, JCB,Discover,Diners_club,Unionpay,Maestro). The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that HIMHER does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Shipping
Do you ship internationally?
Yes, we offer Free worldwide shipping! We cooperate with BuyLogic, Taoplus, Vnlin and YunExpress.
How to calculate the shipping cost for shipping methods?
Free shipping worldwhile.
What about the delivery time of standard shipping?
The estimated delivery time displayed on the checkout page includes the preparation time to dispatch and also the shipping time altogether. The delivery time will vary a lot from country to country. In short, the shipping time alone could be around,
For US orders:
5-20 business days
For Japan orders:
4-8 business days
For non-US orders:
6-25 business days
Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
How can I check the status of my order?
After delivery, the HIMHER system will automatically send you the logistics number.
1,If your logistics number start with YT.
Please Log in "https://www.yuntrack.com/" to enter your logistics number and query the logistics information.
2,If your logistics logistics number start with RU.
Please Log in "www.17track.com"to enter your logistics number and query the logistics information.
3,If your logistics logistics number start with CN.
Please Log in " http://www.vnlin.com"to enter your logistics number and query the logistics information.
How long does it take before my order gets shipped?
We are aiming to have your order dispatched from our facility within 1-2 business days. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
Import Taxes & Duties
Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
Refunds&Exchanges
Eligibility(Usage)for Refunds and Exchanges
Please note that to be eligible for a return orexchanges, your item must be in the same condition as you received it, unworn or unused, with a label and in its original packaging. You willalso need to provide us with your order number.
Refunds and Exchanges Time
Within 10 days of receiving the order
Who pay return or Exchange Fees?
The courier shipping fee for the returned item is borne by the customer.
How do I return my product for a refund?
For in-stock products that are ready to ship, we will attempt to unship them for you.However, if the order is being shipped to you, we are sorry that you will not be able tocancel. Please forgive me for any inconvenience caused.
If you wish to return your item, please contact us at support@himher.com within 10 days of receiving your order and provide the reason for the return, order number and package photo (based on the delivery date on the tracking record), if applicable ). If your return is accepted, we will send you instructions on how and where to send the package. Note: Returns without prior communication with us will not be accepted.
Once we have received and checked your return, we will notify you and let you know if your refund has been approved. If approved, you will be automatically refunded to your original payment method.
How long will it take to receive my refund?
We will process and issue your refund within3-5 business days. Most banks will refund to your original payment method. within3-7 business days.
Can I exchanges an item instead of getting a refund?
Certainly! Please contact us atsupport@himher.comwithin 10 days of receiving your order with the reason for the exchanges, order number, and a photo of the item (based on the delivery date on the tracking record, if applicable) and we will provide exchanges details! Please note that we only accept one-time exchanges. The difference between the original item and the exchanged item, if any, will be charged.
Do I exchanges the goods to the shipping address?
Please contact us at support@himher.com to confirm the return or exchanges address.
Can I return or exchanges my online order to any of your retail stores?
Sorry, the retail store cannot process returns and exchanges for any online orders. Please contact us at support@himher.com with the reason for the return or exchanges and we will guide you through the return procedure.
About US
How to contact us?
Live Chat:Pop on our live chat in the bottom right corner
Email:support@himher.com
WhatsApp:852-69357595
Who is HIMHER?
Our Story and Mission:
to create unique luxury leather product for unique people!
Please, Show Yourself !
Our History:
HIMHER was born in China in 2022. Prior to this, the founder of HIMHER had been working in the cortex industry for twenty-three years. For the new brand, he said himher came from a simple big idea. Because I am not only keen on the leather craftsmanship of advanced countries in the world, but also pay close attention to the fashion trend of the new era. Therefore, through the continuous efforts of the founders and designers, the HIMHER series of calf leather with Italian classical traditional cultural elements, advanced craftsmanship and the best five to six months has been created. In the future, HIMHER members and designers will continue to follow the spirit and goals of the founder of HIMHER and pursue fashion trends
The first generation of the HIMHER Series:
Italian calfskin Oxford shoe series
Map engraving leather travel bag series
HIMHER magnetic leather card holder series
Our Mission:
HIMHER is a brand that dares to innovate continuously and explores the fusion boundary of the world's advanced leather craftsmanship and fashion trends. We never think of ourselves as just an ordinary brand selling leather products, we hope to be an explorer of the whole industry or fashion trends. We hope that through continuous innovation and exploration, we will have the courage to continue to try and accommodate any novel or special elements on the frontier of exploring and researching the fusion of the world's advanced leather crafts and fashion trends. At the same time, we will also run through this core brand concept from beginning to end, providing people with fun, fashionable and fearless products to express themselves.
Our Technology:
Ancient coloring process
The ancient coloring process must be done by hand. The leather after the ancient coloring has a unique visual effect, the color is noble and elegant, and the hand feels delicate and smooth. The ancient coloring process is originally inspired by the tie-dye art that has been passed down for thousands of years. Although the ancient coloring process has been passed down for more than a hundred years.
The ancient coloring process can only be painted by craftsmen by hand. It is irreplaceable. The finished color changes in light and shade, and the color level falls out. This requires the craftsman to rub the color hundreds of times by hand from different angles and strengths, until the color presented is as bright and bright as lacquerware.
imported milk cows
Choose 3-5 months old milk cowhide with a thickness of only 1.35mm, and the newly opened pores are a good time to meet the pigment.
Imported milk cows are derived from imported calfskin. In order to ensure the coloring effect of the leather, this kind of cowhide raw material is very scarce in the world, and it feels soft and delicate like silk.
Pride in technology
HIMHER boldly uses traditional methods to render colors. The dyeing process of manual color gradient has been passed down for more than 100 years. After the industrial revolution and even the mass production of machines in the current society, it has become a trend. The ancient coloring process can only be done by craftsmen. And this is irreplaceable by any machine.
HIMHER REAL TALK
For HIMHER Users:
We hope that every HIMHER user who chooses and trusts HIMHER will be able to use HIMHER to bravely express their personality and self. We hope HIMHER users will be able to use HIMHER to show everyone that they are unique, wherever they are.